Privacy Policy

Menuella ("we", "us", or "our") is committed to taking the protection of your personal data seriously and processing it in accordance with applicable data protection laws, particularly the General Data Protection Regulation (GDPR). This Privacy Policy applies to all parts of the Menuella ecosystem, including menuella.link, menuella.site, mnel.la, and all related services, and explains how we collect, use, share, and protect your personal data.

By using our website and services, you consent to the collection and processing of your personal data in accordance with this Privacy Policy.

1. Data Controller

The data controller for data processing on this website and all Menuella services is:

Nuh Kayran
Menuella
Sulgauer Str. 28,
78713 Schramberg
Phone: +49 151 70572165
Email: privacy@menuella.com

The data controller is the natural or legal person who alone or jointly with others determines the purposes and means of processing personal data.

2. Collection and Processing of Your Data

a. Personal Data Collected

In the course of using our services, we collect personal data that is necessary to provide our services and communicate with you. We collect the following data:

• Account Data: When you create a user account or log in, we collect data such as name, email address, phone number, and business information.
• Payment Data: To process payments, we collect payment information such as credit card number and billing address, which is processed through our trusted payment providers (e.g., Stripe, PayPal).
• Usage Data: We collect technical data such as IP address, browser type, operating system, referrer URL, and page load time to ensure the functionality and security of our website.
• Location Data: When you use location-based services, we collect your geographic location to provide you with appropriate services such as deliveries.

b. How We Collect Your Data

• Data Provided Directly by You: Data is collected from you when you fill out forms, create an account, or place orders.
• Automatically Collected Data: When visiting our website or using our services, we automatically collect technical data.

3. Purposes of Data Processing

We process your personal data for the following purposes:

• Provision of Our Services: To process your orders, payments, and provide customer service.
• Personalization and Improvement: To improve user experience and customize content on menuella.link, menuella.site, mnel.la, and all related services.
• Communication: To send order confirmations, updates, marketing materials, and other communications you have subscribed to.
• Legal Compliance: To fulfill our legal obligations, such as tax and accounting requirements.

4. Two-Factor Authentication (2FA)

We have implemented two-factor authentication (2FA) to protect your accounts and data. With each login, we send you a confirmation email to verify your identity and prevent unauthorized access.

5. Automatic Data Deletion

In accordance with the GDPR, we delete all personal data belonging to a user or business within 14 days after a deletion request is made. This applies to all data processed on menuella.link, menuella.site, mnel.la, and other services.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to improve user experience and ensure the functionality of our services. Cookies are small text files stored on your device. You can control the use of cookies through your browser settings, but please note that disabling cookies may limit the use of certain platform features.

7. Data Sharing and Recipients

We do not sell or rent your personal data. Sharing occurs only in the following cases:

• Service Providers: We share personal data with trusted service providers who help us provide our services (e.g., payment processors, email marketing services).
• Legal Requirements: We may disclose personal data when required by law or necessary to protect our legal interests.

8. Data Retention

We store your personal data only as long as necessary for the purposes stated in this Privacy Policy or as required by law. After these periods expire, your data will be securely deleted or anonymized.

9. Your Rights Under the GDPR

As a data subject, you have the following rights under the GDPR:

• Right to Information: You have the right to request confirmation of whether we process personal data about you, and if so, how.
• Right to Correction: You can request the correction of incorrect or incomplete personal data.
• Right to Deletion: You can request the deletion of your personal data if the conditions are met.
• Right to Restriction of Processing: You have the right to restrict the processing of your personal data in certain cases.
• Right to Data Portability: You can request the transfer of your personal data in a structured, commonly used, and machine-readable format.
• Right to Object: You can object to the processing of your personal data.
• Right to Withdraw Consent: If processing is based on your consent, you can withdraw it at any time.

10. Third-Party Links

Our platform may contain links to external websites or services that have their own privacy policies. We are not responsible for their privacy practices and recommend that you review the privacy policies of these websites.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time to adapt to new legal requirements or changes in our services. Changes will be published on this page and are effective immediately. Please review this Privacy Policy regularly.